SGS NETWORKS ("SGS NETWORKS," "we," "our," or "us") provides business software services, including invoicing, document delivery, warehouse management, customer communication, reporting, and related administrative tools.
This Privacy Policy explains how we collect, use, store, and protect information when you use SGS NETWORKS websites, applications, and connected services, including services that integrate with Google APIs such as Gmail.
1. Information We Collect
We may collect the following types of information:
Account Information
- Name
- Email address
- Company name
- User role and permission level
- Login and authentication information
Business Data
- Customer, vendor, or consignee information
- Invoice, estimate, order, shipment, payment, and document information
- Business communication records created or sent through SGS NETWORKS services
Integration Data
When you connect a third-party service, such as Google Gmail or Stripe, we may store integration-related information needed to provide the service, including:
- Connected email address
- OAuth authorization status
- OAuth refresh token, stored in encrypted form
- Provider metadata, such as connection status and timestamps
Technical Data
- IP address
- Browser and device information
- Log data
- Usage activity
- Error and diagnostic information
2. How We Use Information
We use collected information to:
- Provide, operate, and improve SGS NETWORKS services
- Create and manage user accounts
- Process invoices, estimates, payments, orders, shipments, and related business records
- Send business emails that users initiate or configure through SGS NETWORKS services
- Maintain security, prevent misuse, and troubleshoot service issues
- Provide customer support
- Comply with legal, tax, accounting, and regulatory obligations
3. Google API and Gmail Data Use
SGS NETWORKS may use Google APIs when a user connects a Gmail account to an SGS NETWORKS service.
When Gmail is connected, SGS NETWORKS uses Gmail API access only to send business emails that users initiate or configure through SGS NETWORKS services, such as invoices, receipts, payment notices, document delivery messages, customer notifications, and related business communications.
SGS NETWORKS does not use Gmail API access to read, search, download, analyze, or store the contents of a user's mailbox.
SGS NETWORKS does not sell Google user data.
SGS NETWORKS does not use Google user data for advertising.
SGS NETWORKS does not transfer Google user data to third parties except as necessary to provide or improve user-facing features, comply with applicable law, protect against security threats, or as otherwise permitted by the Google API Services User Data Policy.
OAuth refresh tokens are stored in encrypted form. Access to integration credentials is limited to backend services that require them to provide the connected functionality.
4. Email Sending
When a user connects a Gmail account, SGS NETWORKS may send emails using that connected Gmail account according to the user's configuration and permissions.
The sender address, reply-to address, email templates, and email settings may be configured within SGS NETWORKS services. Users are responsible for ensuring they have the right to send email from the configured sender address.
5. Third-Party Services
SGS NETWORKS may integrate with third-party services such as Google, Stripe, email providers, cloud hosting providers, and other business platforms.
Your use of third-party services may also be governed by those providers' own terms and privacy policies. SGS NETWORKS is not responsible for the privacy practices of third-party services.
6. How We Share Information
We may share information:
- With service providers that help us operate SGS NETWORKS services
- With authorized users within your company or organization
- When required by law, subpoena, court order, or government request
- To protect the rights, safety, and security of SGS NETWORKS, our users, or others
- In connection with a business transfer, merger, acquisition, or sale of assets
We do not sell personal information.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information.
Sensitive integration credentials, such as OAuth refresh tokens and API keys, are stored in encrypted form where supported by the service architecture.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support security or audit requirements.
Integration credentials may be removed or disabled when a user disconnects the related service or when an administrator removes the integration.
9. User Choices and Controls
Depending on your role and permissions, you may be able to:
- Update account or company information
- Manage email provider settings
- Connect or disconnect Gmail access
- Update payment or integration settings
- Request deletion or correction of certain information
To request assistance, contact us at info@sgsnetworks.com.
10. Children's Privacy
SGS NETWORKS services are intended for business use and are not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. International Users
SGS NETWORKS is operated from the United States. If you access our services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of SGS NETWORKS services after changes become effective means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
SGS NETWORKS
Email: info@sgsnetworks.com
Website: https://www.sgsnetworks.com