These Terms of Service ("Terms") govern your access to and use of SGS NETWORKS websites, applications, software, and related services ("Services").
By using the Services, you agree to these Terms. If you use the Services on behalf of a company or organization, you represent that you have authority to bind that company or organization to these Terms.
1. Services
SGS NETWORKS provides business software services, including invoicing, document delivery, warehouse management, customer communication, reporting, payment-related workflows, and related administrative tools.
Specific features may vary depending on the service, subscription, configuration, or agreement between SGS NETWORKS and your company.
2. Accounts and Access
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate account information and to promptly update it when necessary.
Administrators are responsible for managing users, roles, permissions, company settings, integrations, and connected accounts.
3. Company Data
You retain ownership of your company's business data.
By using the Services, you grant SGS NETWORKS permission to process, store, transmit, and display your data as necessary to provide, maintain, secure, and improve the Services.
You are responsible for ensuring that your data, communications, documents, and use of the Services comply with applicable laws and regulations.
4. Email and Google Gmail Integration
Some SGS NETWORKS Services allow users to connect a Gmail account using Google OAuth.
When a Gmail account is connected, SGS NETWORKS may use Gmail API access to send business emails that users initiate or configure through the Services, including invoices, receipts, payment notices, document delivery messages, customer notifications, and related business communications.
SGS NETWORKS does not use Gmail API access to read, search, download, analyze, or store mailbox contents.
You are responsible for ensuring that:
- You have authority to connect the Gmail account
- You have authority to send email from the configured sender address
- Email recipients have a valid business relationship or lawful basis to receive the communication
- Your email content complies with applicable laws, including anti-spam and privacy laws
You may disconnect Gmail access through the applicable settings page or by revoking access from your Google Account.
5. Third-Party Services
The Services may integrate with third-party services, including Google, Stripe, cloud hosting providers, email providers, payment processors, and other business platforms.
Your use of third-party services is subject to the applicable third-party terms and policies.
SGS NETWORKS is not responsible for third-party service outages, policy changes, account restrictions, data loss, payment processing errors, or other issues outside SGS NETWORKS' control.
6. Payments and Payment Processing
Some Services may support payment-related workflows through third-party payment processors such as Stripe.
SGS NETWORKS is not a bank, money transmitter, or payment processor. Payment processing is handled by third-party providers.
You are responsible for verifying payment settings, payment instructions, tax treatment, customer billing information, and related legal or accounting obligations.
7. Acceptable Use
You agree not to use the Services to:
- Violate any law or regulation
- Send unlawful, fraudulent, misleading, abusive, or unsolicited messages
- Infringe intellectual property or privacy rights
- Upload malicious code or attempt unauthorized access
- Interfere with the operation or security of the Services
- Misrepresent your identity, company, products, services, or communications
- Use the Services for any unlawful or harmful purpose
8. Security
You are responsible for maintaining secure account access, managing user permissions, and promptly notifying SGS NETWORKS of suspected unauthorized access.
SGS NETWORKS uses reasonable safeguards to protect the Services, but no system is completely secure.
9. Service Availability
SGS NETWORKS aims to provide reliable Services, but we do not guarantee uninterrupted or error-free operation.
The Services may be unavailable due to maintenance, updates, third-party outages, internet disruptions, security events, or other circumstances.
10. Changes to the Services
SGS NETWORKS may modify, update, suspend, or discontinue features from time to time.
We may also change workflows, integrations, user interfaces, or technical requirements as needed to improve, secure, or maintain the Services.
11. Confidentiality
Each party may receive confidential or proprietary information from the other party.
The receiving party agrees to use reasonable care to protect confidential information and not disclose it except as necessary to provide or use the Services, comply with law, or as otherwise authorized.
12. Intellectual Property
SGS NETWORKS and its licensors retain all rights, title, and interest in the Services, software, designs, workflows, documentation, trademarks, and related intellectual property.
You may not copy, modify, reverse engineer, or create derivative works from the Services except as permitted by law or written agreement.
13. Disclaimers
The Services are provided "as is" and "as available."
To the maximum extent permitted by law, SGS NETWORKS disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation.
14. Limitation of Liability
To the maximum extent permitted by law, SGS NETWORKS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill.
SGS NETWORKS' total liability for any claim related to the Services will not exceed the amount paid to SGS NETWORKS for the applicable Service during the three months before the event giving rise to the claim, unless a separate written agreement states otherwise.
15. Indemnification
You agree to indemnify and hold harmless SGS NETWORKS from claims, damages, liabilities, costs, and expenses arising from:
- Your use of the Services
- Your company data or communications
- Your violation of these Terms
- Your violation of law or third-party rights
- Your use of connected third-party accounts or integrations
16. Termination
You may stop using the Services at any time.
SGS NETWORKS may suspend or terminate access if we believe you have violated these Terms, created security or legal risk, failed to pay applicable fees, or used the Services in a way that may harm SGS NETWORKS, users, or third parties.
17. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Unless otherwise agreed in writing, disputes will be resolved in Los Angeles County, California.
18. Changes to These Terms
SGS NETWORKS may update these Terms from time to time. When changes are made, we will update the effective date above.
Continued use of the Services after changes become effective means you accept the updated Terms.
19. Contact Us
If you have questions about these Terms, contact us at:
SGS NETWORKS
Email: info@sgsnetworks.com
Website: https://www.sgsnetworks.com